Warranty Policy

Life Goal Elevators provides warranty coverage according to the specific product, components and terms stated in the applicable quotation, warranty document or agreement.

The applicable warranty period begins according to the project agreement or delivery/commissioning documentation.

Subject to the applicable agreement, warranty may cover manufacturing defects or defects in supplied components under normal intended use.

Warranty may not cover normal wear and tear, consumables, misuse, negligence, accidental damage, unauthorised modifications or repairs, improper electrical supply, water or environmental damage, vandalism, civil works, cosmetic damage caused by use, or operation outside specified requirements.

Where required by the warranty terms, regular maintenance must be carried out by Life Goal Elevators or an authorised service provider.

Third-party components may be subject to the manufacturer’s warranty terms.

Warranty claims should be reported promptly with the relevant invoice/project reference and a description of the issue. Life Goal Elevators may inspect the equipment before determining the remedy.

The warranty document issued for the specific project will prevail where its terms differ from this general page.